Privacy Policy
Effective Date: 15 November 2024.
JFADES STUDIOS LTD (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when using our website and services.
1. About Us
Company Name: JFADES HAIR CLINIC LTD
Company Number: 16183013
Registered Address: 42a Woodford Avenue, Ilford, England, IG2 6XQ
For questions about this Privacy Policy or your data, please contact us.
2. Information We Collect
We may collect the following types of personal data:
A. Information You Provide to Us:
Name
Contact details (email address, phone number, and address)
Date of birth
Medical history relevant to hair and scalp treatments
Photos of your hair and scalp (uploaded via our online form)
Payment details (if applicable)
B. Information We Collect Automatically:
IP address
Browser type and version
Information about how you interact with our website (e.g., cookies and usage data)
C. Special Category Data: Some of the information we collect, such as photos of your hair and scalp or details of medical conditions, may be considered “special category data” under UK data protection law. We only collect this data with your explicit consent and for the purpose of providing our services.
3. How We Use Your Information
We collect and use your data for the following purposes:
To provide and personalise our services, including consultations and treatments.
To communicate with you, including responding to inquiries and booking appointments.
To process payments and provide receipts.
To comply with legal and regulatory requirements.
For internal business purposes such as record-keeping and improving our services.
To send promotional emails and newsletters if you have opted in.
4. Legal Basis for Processing Your Data
Under UK GDPR, we rely on the following legal bases to process your data:
Consent: For collecting special category data, sending marketing communications, and using photos you upload for treatment purposes.
Contractual Necessity: To provide our services and fulfill our obligations to you.
Legal Obligation: To comply with legal and regulatory requirements.
Legitimate Interests: For internal administrative purposes and improving our services.
5. How We Protect Your Data
We take the following measures to safeguard your personal data:
Secure servers and encrypted data storage.
Restricted access to personal data by authorised personnel only.
Regular security audits and updates.
Compliance with industry standards and UK data protection regulations.
6. Sharing Your Information
We will never sell your data. We may share your information with:
Service providers, such as payment processors, under strict confidentiality agreements.
Legal authorities or regulators if required by law.
Other third parties, with your explicit consent.
7. Data Retention
We retain your personal data only for as long as necessary to:
Provide the services you have requested.
Comply with legal obligations.
Resolve disputes or enforce agreements.
After this period, your data will be securely deleted or anonymised.
8. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request that we delete your data, subject to legal obligations.
Restriction: Restrict how we process your data in certain circumstances.
Objection: Object to the processing of your data for marketing purposes.
Data Portability: Request transfer of your data to another service provider.
Withdraw Consent: Where consent is the basis for processing, withdraw it at any time.
To exercise your rights, contact us at info@jfadeshairclinic.co.uk.
9. Cookies
We use cookies to enhance your browsing experience. For more information, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please review their policies before providing personal data.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
12. Complaints
If you believe we have violated your data protection rights, you can contact us at info@jfadeshairclinic.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
Thank you for trusting JFADES Hair Clinic. We are committed to safeguarding your privacy and ensuring transparency in how we use your data.